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Grove Cosmetic Clinic Terms & Conditions:

Deposit and Cancellation Policy - Booking a consultation and or single treatment:

A fully refundable deposit of $50 is required for all our consultations including those that are free of charge.

  1. When booking in single treatments, a fully refundable deposit of $50 or 50% of the treatment cost for appointments of an hour or longer is required
  2. Should you need to cancel or reschedule we kindly ask that you call us 48 hours before your appointment. This allows us to manage our diaries and offer the appointment time to another patient
  3. Failure to give the full notice will result in the deposit being taken by the clinic. 

Booking treatment of a pre-paid course:

  1. Should you need to cancel or reschedule we kindly ask that you call us on 4647 4501 no later than 48 hours before your appointment. This allows us to manage our diaries and offer the appointment time to another patient. Failure to give the full notice will result in the treatment cost being redeemed by the clinic. 


  1. Late arrival may result in reduced treatment time or forfeiting of the appointment. Grove Skin & IPL Clinic will endeavour to ensure that your appointment runs to time; however, should we need to cancel or postpone your appointment at short notice, we will make every effort to contact you in advance.
  2. Prior to your appointment we will inform you of any preparation required in advance of your treatment. Failure to follow the guidelines may result in cancellation of your appointment, reduced treatment time, or additional fees being charged.
  3. Prices may vary by the clinic.

Courses of treatments:

  1. All treatments purchased, as a course must be paid for in full in advance of the first treatment. Electrolysis treatment courses must be taken within 6 months of the date of purchase; any treatments left untaken after 6 months will be forfeited. Other treatment courses such as IPL must be taken within 12 months of purchase, any treatments left untaken will be forfeited.
  2. Courses are only refundable for medical reasons. Any refund agreed is calculated by deducting the full list price of all treatments already taken, plus any charged for non-attendance, from the total price of the course of treatment, with the difference returned to you.


  1. Grove Cosmetic Clinic will not be liable in contract, tort or otherwise for any economic loss (including, without limitation, loss of profit), or for any other special, indirect or consequential loss or damage arising out of, or in connection with, its provision of any goods and/or services to the client.
  2. It is the client’s responsibility to ensure that he or she provide Grove Cosmetic Clinic with all relevant medical details prior to each treatment. Grove Cosmetic Clinic will not be liable for any damage that occurs as a result of the client’s failure to disclose such details.
  3. The client agrees to comply with all instructions and/or recommendations given to them by, or on behalf of Grove Cosmetic Clinic regarding the care of a treated area.

Privacy Policy

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following privacy policy and terms and conditions of use, which together govern Grove Cosmetic & Skin Clinic relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Grove Cosmetic & Skin Clinic’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is:


Grove Cosmetic & Skin Clinic
Forestgrove Drive
Harrington Park
NSW 2567


The term ‘you’ refers to the user or viewer of our website.


The use of this website is subject to the following terms of use:


The content of the pages of this website is for your general information and use only. It is subject to change without notice.


This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, your browsing behaviour and interaction with this website may be stored by us for use by third parties i.e Google.


Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.


Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.


This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.


All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.


From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information.


They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

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